Shipping policy
ORDERS
Standard orders are typically processed between 1-3 business days and shipped using the method of your choice. Pre-orders typically ship in 4-6 weeks. Orders are in transit business days only. Sometimes processing may take longer, however, depending on our ability to meet the prevailing order volume. We do our very best to keep up with our stock, but due to demand, some items may be purchased on backorder and may be delayed. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.
UK orders:
We use Royal Mail 48hrs as our standard delivery in the UK. For both next day and same day delivery options orders have to be placed before 1pm GMT time.
For next day deliver option, orders made on a Friday will be delivered on the Saturday or Monday depending on Royal Mail. We can’t guarantee a Saturday delivery.
International Orders:
We currently offer DHL for international orders which typically takes up to 1-3 business days.Please note, however, even with these shipping methods, transit times may vary due to customs delays. If you’re having trouble with your order, please don’t hesitate to contact us.
All orders will display inclusive pricing.
Any international orders refused upon delivery and returned to our warehouse, are subject to return fees and restocking fees.
For any questions about your order, please email hello@casaraki.com