FAQ | Final Sale

Can I return a Final Sale item? (UK, EEA, EU, and Monaco only)

Items marked as Final Sale can be returned only in accordance with local UK, EEA, EU, or Monaco consumer rights. To start a return under EU or UK law, send us a completed model withdrawal form within 14 days of receiving your order to hello@casaraki.com to start your return process.

Once we receive your request or form, we’ll provide you with a return label. You will then have a further 14 days to send the item back. Please note that once 14 days have passed from receiving your order, Final Sale items are no longer eligible for return.

Still have questions? Contact our Customer Team - we’re here to help.